FAQ

Our standard shipping time is typically 6 to 8 business days within Pakistan. Please note that shipping times may vary based on the destination and any unforeseen circumstances.

Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the progress of your package through our shipping carrier’s platform.

Yes, we offer the option to include prescription lenses with your eyeglasses. During the ordering process, you can enter your prescription details, or you can contact our team for further assistance.

Absolutely! We understand the importance of finding the right frame that complements your face shape. Our diverse collection includes various frame styles and shapes to cater to different preferences and face shapes. Our team can also provide personalized recommendations based on your specific needs.

Proper care can help prolong the life of your eyeglasses. We recommend cleaning them regularly with a microfiber cloth and lens cleaner. Avoid using harsh chemicals or abrasive materials that may damage the lenses or frames. Additionally, store your eyeglasses in a protective case when not in use to prevent scratches or accidental damage.

We offer a range of lens options to suit different vision needs. These include single vision lenses for nearsightedness or farsightedness, bifocal lenses for both distance and near vision, and progressive lenses for a seamless transition between different focal points. We also provide options for lens coatings such as anti-reflective coating, UV protection, and scratch-resistant coatings.

Yes, we offer lens replacement services for customers who want to update their lenses while keeping their current frames. You can contact our customer service team for further details on lens replacement options and instructions.

During the ordering process, you will have the opportunity to upload a copy of your prescription or enter the prescription details manually. If you face any difficulties or have questions regarding your prescription, our customer service team is available to assist you.

Yes, we provide a virtual try-on feature on our website, which allows you to upload a photo and virtually try on different frames to see how they look on you. This can help you visualize how the frames will fit and make the selection process easier. COMING SOON!

We accept various payment methods, including major credit cards (Visa, MasterCard) and debit cards. We prioritize the security of your transactions and ensure that all payment information is handled with the utmost confidentiality.